Client feedback on the transition from in-person to teletherapy services in couple and family therapy practice
Soldenia, D., Salas, M. S. (Couple and Family Therapy Department of Human Development and Family Science University of Rhode Island), & Kisler, T. S. (Couple and Family Therapy Department of Human Development and Family Science University of Rhode Island)
Great study. We have been so resistant (as a field) to teletherapy, but had we invested in it more earlier, perhaps the barriers in technology/process would be less now…while therapists/professionals may be hesitant, it seems many clients are finding it perhaps more accessible and convenient…
Thank you! As a team we realized the importance of gathering data through the client’s perceptive to obtain a better understanding of the benefits and barriers since the transition during the pandemic. Our goal is to continue to build a platform where the client’s voice is heard and understood as we continue to provide therapeutic services across different platforms, whether in-person or teletherapy. We believe this data further studies can help us as therapists/professionals to continue to grow and learn from our different therapeutic practices and adapt to the changes across different settings.
Great work, Soldenia and Dr. Kisler! I have also received the feedback that many clients would like to remain virtual either full time or part time. I hope that insurance companies continue to support telehealth parity. The field needs continued advocacy to ensure that clinicians can be paid adequately to serve clients in need.